Privacy Policy 100cuci com — Malaysia User Data Protection

Welcome to the Privacy Policy page 100cuci com. We understand that privacy is more than a legal formality — it is the trust you place in us every time you register, login, or make a transaction on our platform. That is why we have written this document in plain, easy-to-understand language, free from confusing legal jargon.

This Privacy Policy applies to all services provided by 100cuci com, including the main website at 100cucicom.org, the Android and iOS mobile app, and all related services including sports betting, online casino, fish shooting games, slots, and the VIP membership programme.

By using any 100cuci com service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance with closing your account.

100cuci com collects users' personal data only when necessary to deliver safe, compliant, and high-quality services. Below are the types of data we collect and the purposes for which they are collected:

We not collect credit or debit card information directly. All payments are processed by certified third-party payment processors that comply with PCI-DSS standards, meaning your card number is never accessed or stored by 100cuci com servers.

The personal data we collect is used exclusively for legitimate purposes relevant to the services you use. 100cuci com will not use your data for any purpose you would not reasonably expect or have not agreed to.

• Account management and verification — processing registration, verifying your identity through the KYC process, and ensuring that only legitimate account owners can access their information and funds.
• Financial transaction processing — processing deposits, withdrawals, and transfers between gaming accounts accurately and securely.
• Security and fraud prevention — detecting and blocking suspicious activity, unauthorised login attempts, and abnormal wagering patterns to protect the integrity of the platform.
• Service communications — sending transaction notifications, account security alerts, terms updates, and relevant promotions (if you have not opted out of marketing communications).
• Legal and regulatory compliance — fulfilling reporting requirements under the Anti-Money Laundering Act (AMLA), PDPA 2010, and directives from relevant authorities.
• Platform enhancement — analysing how users interact with the platform to improve the interface, performance, and overall user experience.
• Responsible gaming programme — monitoring wagering patterns to identify users who may require assistance or intervention through the programme Responsible Gaming us.

100cuci com does not sell your personal data. However, to enable us to provide complete and secure services, there are limited situations where your data may need to be shared with trusted third parties:

• Technical service providers — including cloud hosting providers, gaming software suppliers, fraud detection systems, and analytics tools that help us operate the platform. All such providers are bound by strict data processing agreements.
• Payment processors — to process your deposits and withdrawals via FPX, Touch 'n Go eWallet, GrabPay, Boost, and other supported payment methods. These processors only receive the minimum data required to complete the transaction.
• Authorities and law enforcement agencies — when required by Malaysian law, a court order, or in financial crime investigations such as money laundering. We will not disclose more than what is legally required.
• Identity verification services — authorised third-party bodies engaged to verify identity documents during the KYC process to ensure compliance with anti-fraud requirements.

Any third party receiving 100cuci com user data is required to comply with data protection standards equal to or higher than our own, and is strictly prohibited from using that data for any purpose other than what has been agreed upon.

User data security is the absolute top priority at 100cuci com. We continuously invest in the latest cybersecurity infrastructure to ensure your data is always protected against increasingly sophisticated online threats.

• 256-bit SSL/TLS Encryption — all communications between your device and our servers are fully encrypted using the latest TLS protocol, making data interception in transit virtually impossible.
• Salted password storage — your password is stored using a one-way cryptographic hashing algorithm (bcrypt) with a high work factor, meaning that even in the event of a database breach, your original password cannot be recovered.
• Two-factor authentication (2FA) — we encourage and support the use of two-factor authentication as an additional layer of protection for your account.
• 24/7 security monitoring — our cybersecurity team continuously monitors systems to detect and respond to any threats or abnormal activity in real time.
• Regular penetration testing — we conduct regular security testing (penetration testing) by independent security experts to identify and patch vulnerabilities before they can be exploited.
• Role-based access control — staff are granted access only to the data necessary for their role. Detailed audit logs are maintained for all access to sensitive data.

100cuci com does not retain your personal data for longer than is necessary for the stated purposes or as required by Malaysian law. The following are general guidelines for our data retention periods:

Once the retention period expires, data is securely deleted or anonymised using methods that ensure it cannot be recovered or re-linked to any specific individual.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 100cuci com. We fully respect and facilitate the exercise of these rights:

To exercise any of the above rights, contact our privacy team via in-app live chat or email us at [email protected]. We will respond to your request within 14 business days and will not charge any fee for reasonable requests.

100cuci com uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies — these cookies are required for core platform functions such as login authentication, session management, and security. You cannot disable these cookies as they are essential to platform operations.
• Performance Cookies — collecting information on how users use our platform, such as the most frequently visited pages and error messages received, to help us improve performance.
• Functionality Cookies — allows the platform to remember your preferences such as language, time zone, and display settings to deliver a more personalised experience.
• Analytics Cookies — we use analytics tools to understand aggregated and anonymised usage patterns for the purpose of continuous product improvement.

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the platform and your experience when using 100cuci com.

The 100cuci com platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If you believe your child or any individual under the age of 18 has registered an account on our platform, please contact our support team immediately. We will investigate the matter, close the account in question, and delete all collected data without delay.

Parents and guardians are encouraged to use parental control software to prevent unauthorised access by minors to online betting sites.

100cuci com reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle user data. Each version of the Privacy Policy will be labelled with an "Updated" date at the top of the document.

For material and significant amendments, we will provide clear notice to registered users via email or in-app notification at least 14 days before the effective date of the changes. Continued use of the platform after the effective date constitutes acceptance of the updated terms.

For any inquiries, complaints, or requests regarding this Privacy Policy or your personal data, please contact us via:

• Live Chat — available 24 hours a day, 7 days a week via the chat icon at the corner of our platform.
• Email — [email protected] (we respond within 1–2 business days for privacy-related inquiries)
• Help Centre — visit the page FAQ us for answers to frequently asked questions about privacy and your account.